Help & Support

Frequently Asked Questions

Account & Login

• I forgot my password, how do I reset it?
  On the login page, click “Forgot Password?” and follow the instructions to reset securely via email.
• Can I change my display name or email?
  Yes. After logging in, go to your Dashboard → Account Settings to update your profile information.
• How do I delete my account and data?
  Sign in and open Manage TaskHarmony Account, then use Delete Account. Account access is disabled immediately and associated server data is scheduled for permanent deletion after 90 days. Paid subscriptions must be canceled separately.
• How do I create an account?
  Open Create Account, enter your email and display name, choose and confirm a password, and complete the CAPTCHA.
• Do I need an account to use the apps?
  Account requirements vary by app and feature. Some apps support basic local use without an account. Sign in to use TaskHarmony Hub account services and supported syncing or sharing features; check the individual app for its purchase and sign-in requirements.
• How do I manage or cancel my subscription?
  Visit your Dashboard to manage Hub subscriptions and allocate available app credits. Manage Apple App Store or Google Play subscriptions through the store where you purchased them.
• What happens to my data if I unsubscribe?
  Your local app data remains on your device. Access to premium features stops when your subscription ends.

Subscriptions & Payments

• Do I need to pay to use MemeOrganizer or Budget Pro?
  Free and Premium features vary by app. Check the app's current store listing and purchase screen for included features, limits, prices and subscription terms.
• How do app credits and TaskHarmony packages work?
  TaskHarmony Flex provides app credits to allocate to supported apps. TaskHarmony Plus includes access to supported purchasable apps. Some eligible individual Hub subscriptions also contribute credits. Your Dashboard shows your current credits and access; check the plan details before subscribing.
• What happens if my payment fails?
  Payment retries and access changes depend on your payment provider and subscription status. Check your Hub account or the app store where you subscribed for payment notices and options.
• Do I get a refund if I cancel?
  Cancellation and refund eligibility depend on your purchase channel and the applicable terms. See our Terms of Service and the provider's subscription controls for details.
• Can I subscribe to more than one app at once?
  Yes, supported apps offer individual subscriptions. Flex and Plus are additional package options; your Dashboard shows any app credits and access included with eligible Hub subscriptions.

App Usage

• Do I need to stay logged in to use the apps?
  This depends on the app and feature. Local features may remain available offline, while account services and subscription verification can require an internet connection or a new sign-in.
• Can I use TaskHarmony apps without the internet?
  Supported local features, such as browsing imported memes, can work offline. Syncing, sharing, account services, purchases, ads and model downloads may require internet. Check the individual app for details.

Privacy

• Where can I read your privacy policy?
  See our Privacy Policy for details on how we handle your data.
• Do you sell my data?
  We do not sell your personal data. Supported free apps may use advertising, analytics and limited attribution providers as described in our Privacy Policy and the app's consent choices.
• What data do you collect when I use the apps?
  Data handling varies by app and feature. Account services, supported cloud features, diagnostics, advertising and attribution may process information described in our Privacy Policy. Check that policy and the individual app's settings for the details and available choices.

Contact Us

If you can’t find the answer you need, we’re here to help:

• Email: support@taskharmonyhub.com
• Help articles: Coming soon as we expand this section.